Last updated: October 2026
We understand that plans change. We hope you understand that with only seven rooms, the deposit is there for a reason!
This policy sets out the retention charges that apply if you cancel or amend a confirmed reservation at Vivenda Dos Palhacos, operated by Anfang Crafters and Blenders Private Limited. Timeframes are counted from your scheduled check-in date.
Cancellation schedule
When you cancel 40 or more days before your reservation, we will return your deposit in full.
When you cancel between 21 & 40 days before your reservation we retain 50% of the deposit.
When you cancel less than 21 days before your reservation we retain the full 50% deposit.
How to cancel or amend
To cancel or amend a reservation, please contact us in writing at bookings@ciarans.com or call +91 92666 81192. Your cancellation takes effect from the date and time we receive your written request, which determines the retention charge that applies.
Refunds
Eligible refunds are made to the original payment method used at the time of booking.
Refunds are processed within 7 to 10 business days of confirming your cancellation. The time for the amount to reflect in your account depends on your bank or card issuer.
Applicable retention charges and, where relevant, non-refundable taxes or gateway charges are deducted before a refund is issued.
Property buyouts and group bookings
Full-property buyouts, weddings, and large group bookings (more than two rooms) are governed by a separate agreement with its own deposit and cancellation terms. Those terms take precedence over this schedule and are shared with you at the time of booking.
Non-refundable and special rates
Certain promotional, advance-purchase, or non-refundable rates may carry their own conditions. Where a special rate applies, its terms are stated at the time of booking and take precedence over the standard schedule above. This includes Festive Season and other reservations over public holiday weekends.
Force majeure
In the event of circumstances beyond reasonable control, such as natural events, government restrictions, or disruption to essential services, we will work with you in good faith to reschedule your stay or find a fair resolution.
Contact us
Anfang Crafters and Blenders Private Limited (Vivenda Dos Palhacos, Goa)
Vivenda Dos Palhacos, House No 371, Costa Vaddo, Majorda, Salcette, Goa 403713
GSTIN: 30AAQCA9613A1Z2